TERMS OF SALES :
The purpose of these General Conditions of Sale is to define the rights and obligations of the parties within the framework of the online sale of goods offered by the company V1 Group to the consumer. These conditions, from order to delivery, are applicable to any purchase made on the last-concept-shop.com site.
All prices are expressed in Euro, excluding delivery costs and any tax included, the VAT rate applied is 19.6%. The customer declares to have fully read and accepted these General Conditions of Sale by checking the box “I accept the general conditions of sale”, before proceeding to secure payment. The final validation of the order by the customer will constitute proof of the order and payment of the sums for the products selected in the order. This validation constitutes signature and acceptance of all operations carried out on the last-concept-shop.com site.
The total price indicated during the final validation of the order includes the purchase price, packaging and delivery. We indicate to our customers that the delivery costs cannot constitute a valid reason for questioning the order after its final enwp-signup.phpement. The buyer can pay either by credit card via the Banque Populaire secure site or through the PayPal online payment site. A refusal of authorization by the banking center entails the automatic cancellation and without compensation of the order. If an incident occurs during the placing of the order, it is null and void and the customer must repeat the ordering procedure. The order is taken into account for payment which is stipulated irrevocable, cash, net and without discount. V1 Group reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited bodies or in the event of non-payment. The company V1 Group reserves the right in particular to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration.
Withdrawal, exchange and refund :
In accordance with Article L 121-20 of the Consumer Code, the buyer, a non-professional natural person, has a withdrawal period of 7 days, from the delivery of his order to return the product to the seller for exchange or refund without penalties, with the exception of return costs. When the seven-day period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day. It is then advisable to contact the company V1 Group, which will indicate to you the modalities of return. The articles concerned must be returned in their original packaging, intact, not soiled, without traces of use and accompanied by any instructions for use. The return shipping costs and the risks relating to the return of a work or any other product sold on the last-concept-shop.com site are the responsibility of the customer. Upon receipt of the intact products by our customer service, the entire order will be exchanged or refunded less shipping costs. The editions are guaranteed for 1 year, it is not recommended to exhibit the work near a source of heat or light to preserve the original color. Within one year the work can be replaced or exchanged according to available stocks.
Shipping costs are not included in the product prices and are calculated automatically, they will be added to the amount of your order after validation of the delivery address. LAST Concept Shop uses 2 carriers depending on the geographic area of delivery. Exapaq or UPS These two suppliers allow the buyer to track the shipment of their order online until receipt. An email is automatically sent when the products are shipped, provided that the email address indicated in the registration form is correct. Upon receipt, the package is delivered to the customer against signature. Delivery times for Exapaq or UPS are 48h to 72h for mainland France and Monaco, and 3 to 8 days for Europe and the rest of the world. Depending on the order, an additional order preparation time is possible. At any time you can request a follow-up by e-mail to [email protected] The information concerning the tracking of parcels can only be consulted for 30 days, so thank you for contacting us within this time if you have not received your order. For destinations with little international service, the times may be extended. It is specified that for all shipments, delivery times are from the day the order is sent by LAST Concept Shop, and do not include Saturdays, Sundays and public holidays. V1 Group declines all responsibility in the event of excessively long delivery times due to the means of transport. No refund of delivery costs will be made in the event of delivery within a longer period than those indicated. Once the package has been sent by us, the sole responsible is the carrier.
Receipt of order :
Upon receipt of the order, the buyer must check the good condition of the goods. If the customer finds that the package or its contents have been damaged in any way whatsoever (package pierced, opened, or damaged, product missing, damaged or broken), he must refuse the package and note a reservation on the delivery slip. delivery. The customer must then formulate a reasoned complaint to the carrier within 48 hours of delivery and by registered letter with acknowledgment of receipt. The buyer is responsible for informing LAST Concept Shop of any reservations regarding the content of the delivery, on the day of receipt or no later than the first working day following receipt, [email protected] Rights in the work and ownership V1 Group remains the owner of the products delivered until full payment of the price by the customer. The artist behind a work always owns the copyright to its creation. The author and V1 Group have agreed to jointly own the performance and reproduction rights. The buyer’s rights to the work are limited to a private right of use. Any reproduction of a work without the consent of the author is strictly prohibited and punishable by law (Article Art. L 122-4. Of the Intellectual Property Code). Likewise, all content on the last-concept-shop.com site (photos, texts, etc.) remains the entire property of V1 Group.
Product Specifications and Liability :
It is clearly stated that the majority of products and objects sold on the last-concept-shop.com site are intended for decoration as works of art made by artists. Any work sold on the last-concept-shop.com site is not a toy and should only be handled by children in the presence of their parents or a responsible adult. The buyer therefore declares that he is fully aware of the risks and V1 Group cannot be held liable for any use of its products outside the purely decorative framework. Likewise, V1 Group cannot be held liable in the event of damage resulting from the use of the Internet network such as service disruption, intrusions, viruses, loss of data, or any other inconvenience beyond its control.
When confirming your order, V1 Group offers you to subscribe to its newsletter to keep you informed of events and news related to the activity of the last-concept-shop.com site. You have the right to access and rectify information concerning you at any time, in accordance with the Data Protection Act of January 6, 1978. To exercise this right, you just need to send an email to shop @ v1 -group.com. Confidential information linked to your customer account will under no circumstances be disclosed by V1 Group.
Duration of these Terms of Sale :
These conditions apply throughout the duration of the online services offered by the company V1 Group. They can be modified at any time by V1 Group. The applicable conditions are those in effect on the date of the wp-signup.phpement of the order.
Territoriality and applicable law :
Sales of works and products by V1 Group are subject to French law. Any dispute arising from the formation, interpretation or execution of the Contract will be subject to the exclusive jurisdiction of the Courts of Paris. It is specified that our services are open to persons having the legal capacity to contract under the applicable law. In particular minors are not authorized to have access to our online sales services. Only the French text of these conditions of sale will prevail. Translations into other languages are for information only. If any provision hereof is considered void by a competent court, this nullity will not affect the other provisions which will retain all their effects. Failure to exercise a right recognized herein does not constitute a waiver thereof.